Shipping & Returns

Shipping

Orders are processed within 1–3 business days. Once your order ships, you will receive a confirmation email with tracking information. Delivery timeframes vary by location and will be provided at checkout.

Returns

You have 30 days from the date of delivery to request a return. To start a return, email us at support@chiselfit.com with your order number and the reason for your return, and our team will walk you through the next steps.

Returned items must be in their original condition, unused, and in the original packaging where possible. Once we receive and inspect your return, we will notify you of the approval status of your refund.

Damaged or Defective Items

Please inspect your order upon delivery and contact us immediately at support@chiselfit.com if an item arrives damaged, defective, or incorrect, so we can evaluate the issue and make it right — whether that means a replacement, repair, or refund.

Refunds

Once your return is approved, we will issue a refund to your original payment method. Please allow several business days for your bank or credit card company to process and post the refund.

Warranty Coverage

All Chisel Fit equipment includes a lifetime warranty on the structural frame and a 2-year warranty on electronic parts, console, generator, and rechargeable batteries, to the original purchaser. Register your equipment to activate your coverage.